Privacy policy

1. Introduction
This Privacy Policy describes how GLIDERI PTY LTD ("Site," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from www.kingsawning.com.au (the "Site") or otherwise interact with us (collectively, the "Services").

By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Services.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. The most current version will always be posted on the Site with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.

2. Information We Collect
We collect personal information that identifies, relates to, describes, or can be associated with you. This information is collected from various sources as described below.

  • Information You Provide Directly:

    • Contact & Account Information: Such as your name, address, email, phone number, username, password, and security questions.

    • Order Information: Including billing/shipping address, payment confirmation, email, and phone number related to purchases.

    • Shopping Information: Items viewed, saved in cart, saved items, purchase history, loyalty points, reviews, referrals, and gift card details.

    • Communication Information: Any information you include when contacting customer support.

  • Information Collected Automatically (Usage Data):

    • We use cookies, pixels, and similar technologies to automatically collect data about your interaction with the Services. This includes device information, browser type, IP address, network connection data, and details about how you access and use our Site and account.

  • Information from Third Parties:

    • We may receive information about you from vendors and service providers, such as:

      • Shopify, our e-commerce platform provider.

      • Payment processors who handle transaction details to fulfill your orders.

      • Partners who help with advertising and analytics via tracking technologies when you interact with our Site, emails, or ads.

3. How We Use Your Personal Information
We use your personal information for the following purposes:

  • To Fulfill Orders & Provide Services: To process payments, ship orders, manage returns/exchanges, maintain your account, and send transactional communications (e.g., order confirmations). This is necessary to perform our contract with you.

  • For Marketing & Advertising: To send promotional communications (email, text, mail) and show you relevant advertisements on our Site and other websites. You may opt-out of marketing communications at any time.

  • For Security & Fraud Prevention: To monitor, detect, and investigate potentially fraudulent or illegal activity to protect our Services and users.

  • To Communicate & Improve Our Services: To provide customer support, respond to inquiries, and improve the functionality and user experience of our Services based on our legitimate business interests.

  • For Compliance & Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to enforce our Terms of Service.

4. Cookies and Tracking Technologies
We use Cookies and similar technologies to operate, secure, and improve our Site and Services, and to understand how users interact with them. We may also allow third-party service providers to use these technologies for analytics and advertising purposes.

You can manage cookie preferences through your browser settings. Disabling cookies may impair your user experience and limit the functionality of certain Services.

5. How We Disclose Personal Information
We may disclose your personal information in the following circumstances:

  • To Service Providers: Vendors who perform services on our behalf (e.g., hosting, payment processing, shipping, analytics, customer support).

  • To Business & Marketing Partners: For advertising and promotional activities, subject to their own privacy policies.

  • For Legal Compliance & Protection: To comply with legal obligations, respond to lawful requests, enforce our Terms of Service, or protect the rights, property, or safety of our business, users, or others.

  • With Your Consent: When you direct us to share information, such as using social media integrations.

  • In Business Transfers: In connection with a merger, sale, acquisition, or bankruptcy.

Categories of Personal Information Disclosed and Recipients (Last 12 Months):



Category of Personal Information Categories of Recipients
Identifiers (e.g., name, email, phone, order info) Service Providers, Business/Marketing Partners, Affiliates
Commercial Information (e.g., purchase history) Service Providers, Business/Marketing Partners
Internet/Network Activity (e.g., Usage Data) Service Providers, Business/Marketing Partners
Geolocation Data (e.g., IP-based location) Service Providers

We do not use or disclose "sensitive" personal information for the purpose of inferring characteristics about you.

Advertising & Marketing ("Sale"/"Sharing"): In the preceding 12 months, we have "shared" or "sold" (as defined by applicable law) identifiers, commercial information, and Usage Data with business and marketing partners for advertising and marketing activities.

6. User-Generated Content
If you post reviews or other content publicly on the Services, that information is accessible by anyone. We cannot control how others use this public information and are not responsible for its privacy or security.

7. Third-Party Websites
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Data
Our Services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request deletion.

9. Security & Retention
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Your Rights (e.g., CCPA/CPRA, GDPR)
Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to Know/Access

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt-Out of Sale/Sharing (where applicable)

  • Right to Limit Use of Sensitive Information (where applicable)

  • Right to Withdraw Consent (where processing is based on consent)

You can exercise these rights by contacting us using the details in Section 13. We will not discriminate against you for exercising your rights. We will verify your identity before responding to your request and may use information you have previously provided. You may also use an authorized agent to submit requests on your behalf, subject to verification procedures.

To Opt-Out of Targeted Advertising/Sale/Sharing: You can manage preferences via our cookie banner or by contacting us.

11. International Data Transfers
Your personal information may be processed and stored in countries outside your country of residence, including Australia. When we transfer personal information from the European Economic Area (EEA), UK, or Switzerland, we rely on approved transfer mechanisms, such as Standard Contractual Clauses, to ensure adequate protection.

12. How to Contact Us
For questions about this Privacy Policy, to exercise your rights, or to lodge a complaint, please contact us at:

GLIDERI PTY LTD
8 Adelaide Street, BRISBANE CITYQLD 4000
Email: info@kingsawning.com.au