Delivery Areas and Order Planning
Kings Awning delivers across all Australian states and territories. Products such as carports, patio covers and awnings may include large or long packaged components, so delivery planning matters before ordering.
Delivery Coverage
- Standard delivery available to most metropolitan and regional areas.
- Remote and island locations may require a freight surcharge or special logistics arrangement.
- Customer service will contact you before dispatch if additional charges apply to your delivery address.
- We currently ship within Australia only.
Production Lead Times
Most products are made-to-order. The standard production cycle is 7-8 weeks before dispatch. Delivery timelines begin after production is complete and the order is dispatched from the warehouse. Please factor this into your project planning.
Customer Responsibilities
- Provide an accurate delivery address and recipient name.
- Ensure someone is available to sign for the delivery unless an Authority to Leave has been arranged.
- Arrange assistance for unloading large or heavy items. Drivers are generally not required to move goods beyond the delivery point.
- Inspect all items within 7 days of delivery and report any issues in writing.
- Check property access: gate width, driveway access, overhead clearance and any strata or site restrictions.
Major Delivery Locations
Customers commonly arrange delivery to Sydney, Melbourne, Brisbane, Adelaide, Perth, Gold Coast, Sunshine Coast, Canberra, Newcastle, Wollongong, Geelong, Hobart, Darwin and other Australian locations. Delivery times to remote parts of WA, NT, SA and Far North Queensland may be longer than standard estimates.
Dispatch and Tracking
- Orders are dispatched Monday through Friday, excluding public holidays.
- You will receive a tracking link by email once your order has been dispatched.
- Peak season (December) may have extended delivery times.
For questions about delivery to your location, contact info@kingsawning.com.au with your postcode and product details.